Business English at English Pod

Topics

accommodation advertising airlines appearance banking business slang|idioms business travel choices clothes clothing|textiles communication corporate culture Culture customer service Dates deadlines describing people eating out economics ethics etiquette|manners etiquette|manners culture factory festivals|holidays travel finance food|drink food|drinks giving feedback health hiring|firing home hotels hr Idioms innovation insurance interviews introductions investing jobs|careers law|crime management managing people manufacturing marketing media meeting meetings money Movies negotiating office people planning pr presentations recruitment relationships relationships|dating sales schedules shopping slang|idioms communication strategy takeovers tech teleconference telephoning Time time, time management Transportation Travel university life weather

Functions

active listening address advantages|disadvantages agreeing|disagreeing answering answering questions asking asking for information asking questions beginning meetings being diplomatic business etiquette cause and effect clarifying|defining closing command|request comparing comparing|contrasting comparing|people complaining compliments compromising confirming connecting contrasting Dates dealing with numbers defining|clarifying describing describing events describing people describing places describing problems describing products|services describin people Different discussing discussing time do emphasizing etiquette|manners events exaggerating|misleading existence|occurrance explaining decisions expressing expressing ideas feelings giving directions giving examples giving feedback giving instructions giving opinions greetings how I? Idioms interrupting introduction introductions, inviting linking ideas making making plans making suggestions meeting people messages modes obligation|necessity of opening paraphrasing people persuading persuading|influencing places plans|discussing possibility predicting presenting questions receiving calls refusing|rejecting offers reprimanding request request and command returning calls satisfaction saying scheduling setting deadlines signposting starting conversations stating purpose suggestion|advice summarizing summary|generalising Time time|schedules trends voting wants ways

Elementary (31)

E-1 Receiving Calls

E-2 Passing on Messages

E-3 Casual Business Introductions

E-4 Passport

E-5 Telephoning – Wrong Number

E-6 Meetings – Making Suggestions

E-7 Returning Calls

E-8 Telephoning – Leaving a Message

E-9 Telephoning – Put Me Through

E-10 Making an Appointment

E-11 Opening Meetings

E-12 Closing Meetings

E-13 Telephoning – Repeating Information

E-14 Asking for Participation

E-15 Telephoning – Please Hold

E-16 Airlines – Checking In

E-17 Check-in Security Questions

E-18 Telephoning – Stating Purpose

E-19 Changing Money

E-20 Departures and Arrivals

E-21 Weekend Vacations

E-22 Appearance

E-23 Nice to meet you

E-24 Telling time

E-25 Introducing Yourself

E-26 What’s the Date

E-27 Have you ever…

E-28 Shopping for things on sale

E-29 Comparing Appearances

E-30 How Much Does it Cost?

E-31 Inviting someone out informally

Lower Intermediate (55)

LI-1 Talking About Sales

LI-2 Telephoning

LI-3 Negotiating

LI-4 Listening for numbers

LI-5 Strategy for Future Planning

LI-6 When shall we open the new store?

LI-7 Meetings: Choosing Interns

LI-8 Telephoning: Leaving Messages

LI-9 Describing Your Work Day

LI-10 Applying for a Mortgage

LI-11 Telephone Banking

LI-12 Checking an Invoice

LI-13 Returns and Exchanges

LI-14 Airport Pick-up

LI-15 Phone Extensions

LI-16 Business Trip to Germany

LI-17 Giving a Performance Evaluation

LI-18 1st Day at the Office

LI-19 Phoning Airlines

LI-20 Responsibilities

LI-21 Arranging a Teleconference

LI-22 Teleconference – Getting Connected

LI-23 Presentation Openings

LI-24 Setting Deadlines

LI-25 Meetings - Interrupting

LI-26 Presentations – Linking Ideas

LI-27 Presentations – Using Visual Aids

LI-28 Teleconferencing – Problems 1

LI-29 Teleconference Meetings – Closing

LI-30 Booking Train Tickets

LI-31 Presentations – Closing

LI-32 Negotiations – Setting Objectives

LI-33 Negotiations – Establishing Positions

LI-34 Presentations – Avoiding Difficult Questions

LI-35 Presentations – Making it Clear

LI-36 Meetings - Clarifying

LI-37 Negotiating – Agreeing and Disagreeing

LI-38 Negotiating – Making Counter Proposals

LI-39 Making Appointments

LI-40 Negotiations – Strategizing

LI-41 Leading Meetings – Summarizing

LI-42 Appointments– Canceling and Rearranging

LI-43 Arriving for an Appointment

LI-44 Hotels – A Customer Complaint

LI-45 Connecting Flight

LI-46 Hotels – Checking In

LI-47 Bringing Up Sensitive Topics

LI-48 Reduced Forms: Whaddaya Wanna Do?

LI-49 Time

LI-50 Dinner Party

LI-51 Schedules

LI-52 Bank Accounts

LI-53 Feeling Sick

LI-54 “How was…?”

LI-55 Downtoning Language: Modifiers

Upper Intermediate (37)

UI-1 The Pareto Principle

UI-2 Product Presentations

UI-3 Effective Presentations

UI-4 Customer Service

UI-5 Reporting Quarterly Trends

UI-6 Discussing Ethical Issues

UI-7 A Performance Evaluation

UI-8 Opening a Meeting

UI-9 Closing a Meeting

UI-10 Reacting to Change

UI-11 Firing: The Good and the Nasty

UI-12 Marketing Disagreements

UI-13 Sales Competition

UI-14 Negotiating – Delivery Date

UI-15 Making Suggestions

UI-16 Business Lunch #1 - Ordering

UI-17 Factory Tour

UI-18 Forgetting Orders

UI-19 HR Decision Making

UI-20 Phone Lingo

UI-21 Making Appointments

UI-22 Meetings– Managing Interruptions

UI-23 Meetings – Voting

UI-24 Meetings – Getting Back on Topic

UI-25 Presentations – Cause and Effect

UI-26 Hotel Facilities

UI-27 Insurance Deductibles

UI-28 Hotels – Booking Conference Facilities

UI-29 The Flight Attendant

UI-30 Dating

UI-31 Looking for a New Apartment

UI-32 Health

UI-33 Money Idioms

UI-34 Bad Weather

UI-35 A Night Out: Dinner at a Friend’s House

UI-36 Exaggeration and Understatement

UI-37 Do You Want to Know a Secret?

Advanced (25)

A-1 Giving Feedback

A-2 XY Management Theory

A-3 Sports Idioms in Business

A-4 Brainstorming

A-5 Introducing Takeovers

A-6 Negotiating for a Raise

A-7 Retail Sales

A-8 PR Problems

A-9 Marketing Strategy

A-10 Privatizing Banks

A-11 Radio Ad #1 – Big Sale

A-12 Investment Presentation

A-13 Eco-friendly

A-14 Classic Interview Questions

A-15 Business Lunch #2 - Choosing Wines

A-16 CV’s vs. Resumés

A-17 Manufacturing – Just-in-time

A-18 Product Description - Computers

A-19 Insurance – Comparing Policies

A-20 Insurance – Making a Claim

A-21 Car Accidents

A-22 Crime and Punishment

A-23 Storytelling and Morals

A-24 Downtoning Language: negatives

A-25 Trends and Presenting